Gari was the first to respond to my enquiries when I was doing my research for a trip to Sri Lanka. Thushi was very responsive and patient in tailoring the itinerary to my liking. Despite having made multiple changes with multiple requests, Thushi took onboard all my concerns and assured me that everything will be taken care of. Thushi gave me the confidence that my trip in Sri Lanka will be nothing short of amazing. Despite a few hiccups with the accommodation, she did not hesitate to follow up and rectify the situation even when it was a public holiday in Sri Lanka. My trip was indeed nothing short of amazing simply because of responsible staff like Thushi and my awesome Guide (Rukshan). They have really gone above and beyond their duty and made it their priority to ensure 100% customer satisfaction.
My trip was carefree because of Gari Travels. The entire experience was exclusive and I came home feeling refreshed. I cannot stop telling my friends about the great times I've had in Sri Lanka. It was only made possible because I went with a well-established travel agent like Gari. My friends are now interested in coming to Sri Lanka to experience what I've experienced. So, thank you to Thushi and Rukshan for making it amazing.
Date: 05Th July to 12Th July 2017
Ms. Lee Jiawel Christina - Singapore